About Riyadh Business Machines

Riyadh Business Machines (RBM) has helped companies in Saudi Arabia buy, run and support their IT since 1986. We started in Riyadh, Jeddah and Taif. Today, from our head office in Jeddah, we serve retail and wholesale customers, small and medium businesses and large enterprises in every region of the Kingdom.

The story of Riyadh Business Machines

In the early days, Riyadh Business Machines assembled its own PCs under the RBM brand name. That hands-on start taught us how computers are built, which parts fail first and how to fix them fast. These lessons still guide how we choose products and support our customers.

Four decades later, RBM has a strong market presence as a reseller of the brands that businesses trust, including Lenovo, HP, Dell, IBM, Toshiba, Acer, Cisco, Microsoft and Symantec. As a Lenovo Gold Partner, Riyadh Business Machines supplies and supports ThinkPad laptops, ThinkCentre desktops and ThinkSystem servers for companies of every size.

What Riyadh Business Machines does

Riyadh Business Machines is a proven leader in computer supplies, maintenance and information technology solutions. We cover the full life of your IT, from the first quote to after-sales support:

• Laptops and desktop systems for offices, schools and field teams.
• Small business servers and high-end servers for data centers.
• Printers, scanners, plotters, projectors, copy machines and other peripherals.
• Hardware support and maintenance for all of the above.
• Network design and support, cloud services and software licenses.
• Computer supplies and accessories for every desk.

You can browse and order many of these products in our online shop. For larger projects, our network solutions and software and cloud solutions teams plan the work with you step by step.

Why businesses choose Riyadh Business Machines

Our aim at Riyadh Business Machines is to build long-term business relations through excellent after-sales support and practical technical solutions, not one-time sales.

• One source for everything. Devices, servers, networks, software, supplies and support come from one partner and one team.
• Genuine products. Original devices from trusted brands, and every device comes with a warranty.
• One expert team for the whole Kingdom. Our consultants, solution architects, pre-sales engineers and technical specialists work from our head office in Jeddah and serve customers in every region.
• A wide channel network. We serve retail, wholesale, SMB and enterprise customers across the Kingdom.
• Clear quotes. Prices in Saudi Riyals including VAT, with the models, quantities and delivery dates written out.

Our partnership with Lenovo gives our customers access to business devices, configuration options and warranty services that are made for company use.

Support after you buy

Buying the right device is only the start. Riyadh Business Machines provides hardware support for all types of laptops, desktops, printers, scanners, plotters, projectors, copy machines and other equipment, so your team can keep working.

When a device needs warranty service, keep your original invoice and the serial number of the product ready, and our team will guide you through the steps. For companies, we can build a maintenance program around your devices and your working hours, with one team to call for everything.

Service and warranty requests are handled by our team at the RBM Computer Technical Center in Jeddah, for customers across the Kingdom. You always have one team to call.

Serving every sector

Through an extensive channel network, Riyadh Business Machines serves retail and wholesale customers, small and medium businesses and large enterprises, from Riyadh and Jeddah to Dammam and every region in between. Each sector has its own IT strategy, and we adapt ours to match: fast online orders for small offices, clear quotes and delivery plans for larger projects, and long-term support for enterprises.

Quality

We strive to deliver the highest possible standards of expertise and quality in every service we provide. We commit to excellence in all our work, from a single laptop order to a complete data center.

We are stubborn about quality. We believe that to receive the best, we first have to give the best, and we follow what we believe.

Customer satisfaction

Customer satisfaction is the core idea behind Riyadh Business Machines and the main reason the company exists. We reach out to our customers before they need to call us, and we make sure they are satisfied through the value-added services we offer.

Exceeding your expectations is our goal. Fast, high-quality service with a maintenance program built around your needs is our main objective. It all starts with single-source support: one partner that supplies a complete range of services for all your computer needs. Immediate, high-quality service for our clients is our top priority.

Our values: honesty, integrity and transparency

We practice the highest ethical standards. We honor our commitments and treat everyone with trust, compassion and respect, which creates the best possible place to work and to do business.

We take ownership, responsibility and accountability for our actions and our commitments. When Riyadh Business Machines gives you a date, a price or an answer, you can rely on it.

Our aim

Our aim is to keep learning and to share ideas and knowledge, so that every team across the company works together and inspires each other. We combine the best people, processes and technology to deliver excellent results, again and again.

We understand how important timing is. A rich portfolio of reusable, modular frameworks helps us start projects quickly, and our track record shows complex projects delivered on schedule and even before it.

We also aim to serve the growing IT infrastructure needs of Saudi businesses with the right IT strategy for each sector, and to deliver proven technologies from the leading makers through our channel network.

Work with Riyadh Business Machines

Whether you need ten laptops, a new server room or a support contract for your whole office, Riyadh Business Machines is ready to help. Tell us what you need and our team will recommend the right products and a clear plan.

Contact our team for a quote, wherever you are in Saudi Arabia, or visit the shop to see prices online.